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At JustAnswer we take pride in delighting our customers. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7.

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How do I unsubscribe from marketing emails?

We periodically send emails to let you know about our exciting offers. To unsubscribe to these emails, log in then click My Account at the top of the page. Next, on the edit settings page, uncheck the box below your email address that says "Please also send me helpful alerts and follow-ups from professionals, plus exciting discounts and offers." See screenshot below.


Make sure you click Save Email Settings to save the changes.

You can also unsubscribe by clicking the "Unsubscribe" link located in the bottom footer of emails received from JustAnswer.